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The Leader’s Lens

Every week, you’ll get insights and actionable steps to help you navigate personal growth and professional success.

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As city managers, you can often find yourself in a unique position during this final week of the year. While many professionals are fully disconnected for the holidays, you’re straddling two worlds – trying to be present with family while keeping our cities running smoothly. It’s in this sacred space between Christmas and New Year’s that you have a rare opportunity to both reflect and look forward.

That’s why this week’s episode of The HaltingWinter Podcast couldn’t be more timely. We’re diving into Stephen Covey’s transformative work, “The 7 Habits of Highly Effective People,” but with a specific municipal leadership lens that makes these principles immediately applicable to your role as a city manager.


The Daily Snapshot

As we gather with loved ones this holiday season and prepare to welcome in 2025, it’s the perfect time for municipal leaders to reflect on their leadership journey and prepare for the challenges ahead. Stephen Covey’s timeless classic, “The 7 Habits of Highly Effective People,” offers profound insights that resonate deeply with the unique demands of city management.

This week, as many of us take a breath during the holiday season, we’ll explore three transformative principles from Covey’s work that can significantly upgrade your approach to municipal leadership. These insights align perfectly with the natural rhythm of year-end reflection and new-year planning.


Let’s be honest about leadership development. Most of us treat it like a crash diet – intense bursts of learning followed by long periods of nothing. We attend a conference, get fired up about new ideas, then return to the daily grind where those insights slowly fade away.

Sound familiar? You’re not alone. As someone who works with municipal leaders across the country, I see this pattern constantly. But here’s the truth: sustainable leadership growth isn’t about occasional sprints – it’s about building a reliable learning engine that runs consistently, even in the midst of chaos.


Hello, Impactful City Leaders!

The holiday lights are twinkling across our cities, and municipal teams everywhere are wrapping up their final projects of 2024. As I reflect on the conversations I’ve had with city leaders this week, one theme keeps emerging: the desire to truly rest and rejuvenate during the upcoming holiday break, not just “survive” it.

My deepest hope for each of you is that these next couple of weeks bring not just rest, but moments of pure joy surrounded by family and friends. You spend all year caring for and serving your communities – I hope you’ll now allow others to serve and care for you.


The Daily Snapshot

This week, we’ve explored Matthew Kelly’s remarkable insights from his book, “Off Balance” through the lens of municipal leadership. But as every city manager knows, insights without implementation are just good intentions. Today, we’re turning understanding into action.


Throughout 2024, I’ve had the privilege of coaching and connecting with city managers across the country. While each leader faces unique challenges, one theme has emerged consistently in almost every conversation: the struggle with crucial conversations.

Whether it’s addressing performance issues, navigating council relationships, or building stronger teams, many municipal leaders find themselves caught between knowing what needs to be said and finding the right way to say it.


Being a municipal leader can feel like being on an island. You carry the weight of community decisions. You navigate complex political waters. You balance countless competing priorities. And too often, you do it all alone.

Here’s what nobody tells you in leadership training: the “lone wolf” approach to leadership isn’t just inefficient – it’s outdated. The most successful leaders I work with have discovered a powerful truth: real growth happens in community.


The Daily Snapshot

Recently, an executive leader shared something striking with me: “I did everything right today – attended all the meetings, handled two crises, even made it home for dinner. So why do I feel like I’m failing?”

This conversation perfectly illustrates what Matthew Kelly identifies in “Off Balance” as the fundamental flaw in our thinking about success. We’re measuring the wrong things. For city managers, this insight is particularly powerful because you’re already measured by countless metrics:


“If you stop performance reviews, even if you don’t have a plan to replace them, your organization will improve by probably 20-30% immediately.”

This bold statement from Sam Anselm, City Administrator of West Plains, Missouri, sets the tone for one of our most provocative and practical episodes yet. In Episode 127 of The HaltingWinter Podcast, Sam joins us to challenge everything you thought you knew about municipal performance reviews.


The Daily Snapshot

My breaking point came on a Sunday afternoon. As a lead pastor of a growing church, I had just finished delivering two morning sermons, attended two leadership meetings, and was preparing for an evening event. On paper, I was succeeding. In reality, I was empty.

This moment mirrors what I hear from city managers across the country. The calendar says you’re managing your time well, but your mind, body, and spirit tell a different story. This is where Matthew Kelly’s insights in “Off Balance” become transformative, especially for municipal leaders.