Introducing: The Municipal Leadership Development Circle (MLDC) - Save 50% During Launch Phase

The Leader’s Lens

Every week, you’ll get insights and actionable steps to help you navigate personal growth and professional success.

* indicates required

As city managers, you’re all too familiar with the constant juggling act that comes with your unique role. Multiple projects, endless meetings, and the relentless pressure to meet diverse community needs can leave you feeling overwhelmed and stretched thin. But what if there was a way to not just manage this chaos, but to thrive amidst it? Enter the concept of Essentialism, as popularized by Greg McKeown in his book “Essentialism: The Disciplined Pursuit of Less.”

The Challenge of City Management

City leadership is a demanding role that often feels like spinning multiple plates with ever-increasing loads. You might find yourself constantly behind the eight-ball, and just when you think you’re close to catching up, something happens to set you back. The elusive balance of healthy work-life rhythms seems impossible in a job that never truly shuts off.

The Essential Shift: Learning to Say ‘No’

The first principle of Essentialism that we’ll explore is the importance of saying “no” to non-essential tasks and commitments. This might seem counterintuitive in a role where you’re expected to solve every problem and meet every need. However, it’s precisely this expectation that leads to burnout and ineffectiveness.

Why Saying ‘No’ Matters

  1. Focus on Priorities: By saying ‘no’ to non-essential tasks, you create space to focus on what truly matters for your city’s long-term success.
  2. Empower Your Team: Delegating tasks allows others to grow and take ownership, building a stronger, more capable team.
  3. Improve Decision Quality: With fewer commitments, you can dedicate more time and energy to making thoughtful, impactful decisions.
  4. Set Realistic Expectations: Saying ‘no’ helps manage expectations and prevents overcommitment, leading to more successful outcomes.

Implementing the Power of ‘No’

  1. Assess Requests Carefully: Before agreeing to new commitments, ask yourself: “Is this essential to our city’s core mission and priorities and my specific role?”
  2. Develop Clear Criteria: Establish a set of criteria for what constitutes an essential task or project for your role and your city.
  3. Practice Graceful Rejection: Learn to say ‘no’ diplomatically, explaining your reasoning and suggesting alternatives when possible.
  4. Reframe Your Role: See yourself not as a problem-solver for every issue, but as a strategic leader focusing on the most impactful areas.

The Reset: A Path to Balanced Leadership

Implementing these changes requires a reset, both professionally and personally. It’s about recognizing that only you can fulfill certain roles in your personal life – as a spouse, parent, or friend – and that your professional role should focus on leadership and moving your city forward.

By learning to say ‘no’ to the non-essential, you’re saying ‘yes’ to what truly matters. You’re creating space not just for better work, but for a more balanced, fulfilling life. And in doing so, you’re setting the stage for more effective, visionary leadership that can truly transform your city.

Remember, achieving balance in your own life is the first step towards leading your city to new heights of growth and success. It’s time to reset and redefine your approach to leadership.

Free Resource: Eisenhower Matrix for City Managers

To help you implement the power of ‘no’ and better prioritize your tasks, we’ve created a free downloadable Eisenhower Matrix tailored specifically for city managers. This tool will help you categorize tasks based on their urgency and importance, making it easier to identify what truly deserves your attention and what can be delegated or eliminated.

Download your free Eisenhower Matrix below. In our upcoming posts, we’ll explore how to use this matrix effectively to streamline your work and maximize your impact as a city leader.

Stay tuned for our next post, where we’ll dive into identifying and pursuing your “highest point of contribution” as a city manager.


Seth Winterhalter is President of HaltingWinter Municipal Solutions, dedicated to making stronger cities through stronger leaders. Through executive coaching, consulting, and the Municipal Leadership Development Circle (MLDC), HaltingWinter helps city managers and municipal leaders transform their leadership impact and their organizational culture.