Introducing: The Municipal Leadership Development Circle (MLDC) - Save 50% During Launch Phase

The Leader’s Lens

Every week, you’ll get insights and actionable steps to help you navigate personal growth and professional success.

* indicates required
The Daily Snapshot

Imagine: It’s Monday morning in city hall. Finance is questioning Public Works’ budget requests. Planning and Economic Development are locked in their third debate this month. Meanwhile, your newest department head is struggling to navigate the unwritten rules of municipal politics, and employee engagement scores haven’t moved in years despite your best efforts.

Sound familiar?

As city managers, you often focus on policies, procedures, and performance metrics to drive organizational success. But what if the key to transforming our municipalities lies not in your manuals and measures, but in the invisible forces that shape how your teams interact, collaborate, and perform?

This week, we’re diving deep into Daniel Coyle’s insightful work, “The Culture Code,” and exploring how its insights can revolutionize municipal leadership. Through years of research studying some of the world’s highest-performing organizations, Coyle uncovered specific patterns that create extraordinary results – patterns that can transform how we lead our cities.

Why Culture Matters More Than You Think

Let’s consider a scenario every city manager knows too well: You’ve just implemented a new cross-departmental initiative. The policy is sound. The procedures are clear. The technology is in place. Yet months later, you’re still not seeing the results you expected.

Why? Because beneath the surface of every municipal organization lies a powerful force that can either amplify or undermine every decision you make: culture.

Culture isn’t just about having casual Fridays or putting up motivational posters. It’s about the microscopic moments of interaction that occur thousands of times every day in your organization. It’s about whether your emergency management team feels safe enough to voice concerns during crisis planning. It’s about whether your department heads truly collaborate or merely cooperate. It’s about whether your employees believe their work matters to the community they serve.

The Three Invisible Forces

Through his research, Coyle identified three key elements that create high-performing cultures. This week, we’ll explore how each one specifically applies to municipal leadership:

  1. Building Safety: Creating an environment where your team feels secure enough to innovate, take reasonable risks, and speak up about problems before they become crises.
  2. Sharing Vulnerability: Understanding how strategic openness from leadership can transform departmental dynamics and build genuine trust.
  3. Establishing Purpose: Connecting daily municipal work to a larger mission that energizes and unifies your entire organization.

What This Means for Your Municipality

Imagine a city hall where:

  • Department heads proactively collaborate on complex challenges
  • Employees at all levels feel empowered to suggest improvements
  • Innovation flourishes despite bureaucratic constraints
  • Cross-functional teams tackle community issues with enthusiasm
  • New initiatives gain traction and support naturally

This isn’t just organizational fantasy. It’s what becomes possible when you understand and apply the fundamental principles of cultural excellence.

The Week Ahead

Over the next five days, we’ll break down these cultural elements and explore practical strategies for implementing them in your municipality. You’ll discover:

  • How to create psychological safety in high-stakes municipal environments
  • Ways to demonstrate vulnerability while maintaining strong leadership
  • Techniques for building shared purpose across diverse departments
  • Specific actions you can take to transform your organizational culture

Your First Step

Before we dive deeper tomorrow, take a moment to observe your organization through this new lens. In your next meeting, instead of focusing solely on the agenda items, notice the subtle interactions between team members. Who speaks up? Who stays silent? How do people respond to challenges or new ideas?

These observations will become valuable as we explore how to intentionally shape these dynamics in the days ahead.

Remember, creating a high-performing culture isn’t about massive overhauls or flashy initiatives. It’s about understanding and influencing the small, daily interactions that ultimately determine your municipality’s success.

Your city’s culture is speaking every day. Are you fluent in its language?


Transform Your Municipal Culture in 2025

Ready to take your organizational culture from good to extraordinary? The Municipal Leadership Development Circle (MLDC) is launching in January 2025, offering a revolutionary approach to leadership development for city managers, municipal leaders, and city employees.

Imagine starting each day with curated insights from the world’s best leadership books, connecting with peers who understand your challenges, and having expert guidance to implement cultural transformation in your municipality. That’s exactly what the MLDC delivers.

Through daily content, peer collaboration, and expert coaching, you’ll gain the tools and support needed to create the high-performing culture your city deserves. Don’t let another year go by struggling with cultural challenges alone.


Seth Winterhalter is President of HaltingWinter Municipal Solutions, dedicated to making stronger cities through stronger leaders. Through executive coaching, consulting, and the Municipal Leadership Development Circle (MLDC), HaltingWinter helps city managers and municipal leaders transform their leadership impact and their organizational culture.