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In the latest episode of The HaltingWinter Podcast, Steve Pauken, City Manager of Bisbee, Arizona, shares a transformative insight that changed his entire approach to city management: “The motive should always be to find a way to yes.”
This wasn’t just a catchy phrase, but a hard-earned lesson from a pivotal moment in his career. Early on, a mayor gave him feedback that would reshape his leadership philosophy: “Steve, you just say no too often.” That criticism led to deep reflection and eventually, a complete transformation in how he approached municipal leadership.
Now, with 41 years of local government experience and a unique perspective as a post-retirement city manager in Bisbee, Arizona, Steve offers a masterclass in converting bureaucratic barriers into creative solutions. His journey from council member to mayor to city manager provides invaluable insights for municipal leaders at every stage of their careers.
One of the most fascinating aspects of Steve’s approach is how he integrates his private sector experience into public service. Before entering city management, he worked in industrial sales and engineering, giving him a unique understanding of how municipal decisions impact local businesses. This perspective helps him find innovative solutions where others might see only obstacles.
His current position as a post-retirement city manager offers another compelling angle. Free from the pressures that often constrain municipal leaders, Steve demonstrates how leading with conviction rather than fear can transform both personal effectiveness and organizational culture.
Perhaps most intriguingly, Steve shares how his passion for astrophotography has become more than just a hobby – it’s a crucial component of sustainable leadership. “When you’re staring at the stars,” he explains, “you don’t think about being a city manager for a moment.” This insight into work-life integration offers a valuable lesson for leaders struggling with the all-consuming nature of municipal management. Check out some of Steve’s amazing pictures on his LinkedIn profile here –>
In an era where city managers face increasingly complex challenges – from housing affordability to pension liabilities – Steve’s approach offers a refreshing and practical framework for leadership. His story demonstrates that finding ways to say “yes” isn’t about being permissive; it’s about being creative, strategic, and ultimately more effective in serving your community.
Whether you’re a seasoned city manager or new to municipal leadership, this conversation will challenge you to think differently about how you approach challenges and opportunities in your city.
Listen to the full episode to hear Steve’s insights on:
Ready to transform your approach to municipal leadership? Join the MLDC, the Municipal Leadership Development Circle, where city managers and administrators from across the country have created a community to share the unique challenges, frustrations, and solutions to building stronger cities through stronger leaders. Start your FREE 7-day trial and use coupon code “PODCAST” for an exclusive discount on an annual subscription. Start Here –>
Seth Winterhalter is President of HaltingWinter Municipal Solutions, dedicated to making stronger cities through stronger leaders. Through executive coaching, results-based consulting, and the Municipal Leadership Development Circle (MLDC), HaltingWinter helps city managers and municipal leaders transform their leadership impact and their organizational culture.
