Municipal Leaders: Develop Faster, Lead Stronger, Build Better
Every week, you’ll get insights and actionable steps to help you navigate personal growth and professional success.

Episode 248 of The HaltingWinter Podcast
Brought to you by Tyler Technologies
In a world that celebrates moving on, Paula Schumacher’s story is about the power of staying.
She began as an intern in Bartlett, Illinois, in 1991. Three decades later, she’s the Village Administrator, leading the same community she once served from the basement of Village Hall.

You wake up at 5:30 AM to clear your inbox before the chaos starts. By 9:00, you’ve already solved problems for three different department heads. Your afternoon is back-to-back meetings where everyone looks to you for answers. You leave at 6:30 PM, exhausted, knowing your team will need you just as much tomorrow.
Here’s the uncomfortable truth: you’re not struggling because you’re bad at your job. You’re struggling because you’re too good at solving everyone else’s problems.
This weekend, thousands of local government professionals will gather in Tampa for the ICMA Annual Conference, where innovation meets service, and leadership meets reality.
As you plan your sessions, here’s your chance to get to know the speakers before you hear them live. Each of the leaders below has been featured on The HaltingWinter Podcast, where they shared the stories, lessons, and insights shaping their work in cities and counties across the country.

Episode 246 of The HaltingWinter Podcast
Brought to you by Tyler Technologies
What if one day could change your entire career?
For Tansy Hayward, City Manager of Thornton, Colorado, that day came when she shadowed a local government leader as a college student and discovered the purpose that would define her life’s work.

Episode 245 of The HaltingWinter Podcast
Brought to you by Tyler Technologies
What would make someone turn down the NFL to serve in local government?
For Ifo Pili, it wasn’t about walking away from football, it was about running toward purpose.

You hired someone with an impressive resume. Great credentials. Solid experience. Stellar references. All the technical skills your department needed.
Six months later, you’re dealing with frustrated staff, damaged relationships, and declining morale. Despite their qualifications, this person is making your team worse, not better.
This is the bleeding neck problem facing local government leaders across North America: we’ve gotten really good at hiring for competence, but we’ve forgotten to hire for character.

Episode 242 of The HaltingWinter Podcast
Brought to you by Tyler Technologies
National headlines shout about division. Political fights dominate cable news. But when residents turn the faucet, drive on the road, or walk into city hall, they aren’t asking for red or blue solutions; they just want their community to work.
That’s where local government steps in.

Episode 242 of The HaltingWinter Podcast
Brought to you by Tyler Technologies
When hundreds of Kentucky’s city leaders came together for the Kentucky League of Cities Annual Conference, the energy in the room was unmistakable. Mayors, clerks, and administrators gathered not just for sessions and speeches, but to connect, share stories, and remind each other why local government matters.

Episode 241 of The HaltingWinter Podcast
Brought to you by Tyler Technologies
What if the utility billing clerk became the city’s CEO?
That’s not a hypothetical; it’s Amber Vogan’s story. And it’s one every municipal leader should hear.

You’ve done everything right.
Competitive salaries. Solid benefits. Regular recognition at staff meetings. Department appreciation events. You even advocated for their budget increases at council.
Yet another resignation letter lands on your desk. The exit interview says the same thing you’ve heard before: “I didn’t feel appreciated.”
You’re frustrated. You’re confused. And honestly? You’re a little angry. Because you do appreciate them. You’ve been showing it. Or so you thought.
Here’s the problem: You’re speaking a language your team doesn’t understand.