Introducing: The Municipal Leadership Development Circle (MLDC) - Save 50% During Launch Phase
Every week, you’ll get insights and actionable steps to help you navigate personal growth and professional success.
Welcome back to our exploration of “Thanks for the Feedback” by Douglas Stone and Sheila Heen. Today, we’re tackling a challenge that every municipal leader faces: managing the emotional responses that can derail productive feedback conversations. By mastering this skill, you’ll be able to transform potentially explosive situations into opportunities for collaboration and growth.
As we continue our journey through “Thanks for the Feedback” by Douglas Stone and Sheila Heen, today we’re diving into one of the book’s most powerful insights: the three distinct types of feedback. Understanding these types is crucial for city managers looking to transform criticism into collaboration and fuel municipal success.
Are you ready to transform the way your city operates, innovates, and serves its citizens? The secret might be simpler than you think: it’s all about mastering the art of constructive conversations through skillful feedback.
In our latest HaltingWinter podcast episode, “Constructive Conversations: Building Stronger Cities Through Skillful Feedback,” we dive deep into how city managers and municipal leaders can harness the power of feedback to create more responsive, efficient, and collaborative local governments.
As city managers and municipal leaders, you’re no strangers to feedback. It comes at you from all directions – council members, department heads, citizens, and staff. But in the whirlwind of daily operations, how often do you step back and consider your relationship with feedback itself? This week, we’re diving into the groundbreaking book “Thanks for the Feedback” by Douglas Stone and Sheila Heen, which offers a fresh perspective on transforming criticism into a powerful tool for collaboration and success.
As we conclude our week-long exploration of Frank Luntz’s “Words That Work,” it’s time to shift our focus from understanding to implementation. Today, we’ll discuss how to integrate the communication principles we’ve learned into your daily life as a City Manager, both professionally and personally.
As we near the end of our week-long journey through Frank Luntz’s “Words That Work,” we turn our attention to two critical elements of effective communication: consistency and credibility. For City Managers, these principles are not just communication strategies—they’re the bedrock of public trust and effective governance.
We’re halfway through our week-long journey exploring Frank Luntz’s “Words That Work” and its application to municipal leadership. Today, we’re focusing on a principle that’s especially crucial for City Managers: the power of simplicity and brevity in communication.
Yesterday, we kicked off our exploration of Frank Luntz’s “Words That Work” and its relevance to municipal leadership. Today, we’re diving deeper into one of Luntz’s core principles: the power of context. As a City Manager, understanding how to frame your message can be the difference between gaining enthusiastic support and facing stubborn resistance.
As a city manager, you navigate complex challenges daily. But what if your most powerful tool for success was right at your fingertips?
In our latest episode of The HaltingWinter Podcast, we dive into Frank Luntz’s groundbreaking book, “Words That Work: It’s Not What You Say, It’s What People Hear.” This isn’t just another communication guide – it’s a game-changer for municipal leaders.
As a City Manager, you’re no stranger to the complexities of municipal governance. Every day, you navigate a labyrinth of challenges – from budget constraints to community concerns, from policy implementation to personnel management. But have you ever stopped to consider one of the most powerful tools at your disposal? It’s not your budget, your staff, or even your years of experience. It’s your words.
Welcome to our week-long exploration of Frank Luntz’s eye-opening book, “Words That Work,” and its profound implications for municipal leadership. As we dive into the world of effective communication, we’ll discover how the right words can transform your leadership, your team, and your entire community.
