Municipal Leaders: Develop Faster, Lead Stronger, Build Better
Every week, you’ll get insights and actionable steps to help you navigate personal growth and professional success.
A city manager recently told me: “I’m doing everything the books tell me to do. I’ve time-blocked my calendar. I’ve set boundaries. I’ve delegated. So why do I feel like I’m failing?”
This haunting question echoes through city halls across America. As municipal leaders chase the ever-elusive ideal of “work-life balance,” they’re finding themselves more frustrated, more exhausted, and more disillusioned than ever.
But what if we’ve all been misled?
In August 2024, I had individual conversations with nearly 50 city managers across the United States, from communities of 1,500 to cities of over a million. One question consistently stopped them in their tracks: “How are you doing personally?”
The uncomfortable silence that followed spoke volumes.
Hello, Impactful City Leaders!
This week, I’ve smiled broader than the Cheshire cat while seeing so many posts from city managers and administrators sharing their community’s holiday celebrations. From Christmas tree lightings to community parades, these events showcase more than just seasonal spirit – they demonstrate the unique magic that happens when municipal leaders and their teams pour their talents into creating memorable moments for their communities. The joy on employees’ faces as they serve their neighbors reminds us why we chose public service in the first place.
This week, we’ve explored powerful tools for saying “no” while preserving relationships. But what does this actually look like in real municipal leadership? Let’s examine how three city managers have transformed their effectiveness by implementing these principles, and how you can do the same.
Imagine: A developer is pressuring you to fast-track their project. Council members are echoing their urgency. Your planning department is already overwhelmed. You feel backed into a corner, but what if you had a secret weapon – a way to negotiate from strength rather than desperation?
In our latest episode of The HaltingWinter Podcast, we sit down with Mike Land, City Manager of Coppell, Texas and ICMA President-Elect, for a fascinating conversation about intentional culture-building in municipal government.
Mike’s journey from delivering bread in Houston with his father to leading one of Texas’s most culturally innovative cities offers powerful insights for every municipal leader. “Culture is either by chance or by choice,” Mike explains. “And I would say throughout our organization, we believe in and work towards culture by choice.”
It’s budget season. Department heads are fighting for resources, council members are pushing pet projects, and community groups are demanding increased services – all while your finance director insists on maintaining healthy reserves. Some days, it feels less like city management and more like referee duty at a championship wrestling match.
Welcome to what I call the “municipal pressure cooker,” where competing interests collide and conflict seems inevitable. But what if conflict wasn’t the enemy? What if it was actually your gateway to stronger relationships and better solutions?
Your parks director just proposed an ambitious new project. It’s innovative, community-focused, and completely impossible with your current budget constraints. You know you need to say no, but you also need to maintain the enthusiasm and creativity that sparked the idea. What do you do?
Enter the Yes-No-Yes formula, a revolutionary approach from William Ury’s “The Power of a Positive No” that transforms how we handle these delicate situations. Let’s break down how this framework can revolutionize your municipal leadership.
Last week, a city manager told me something that stopped me in my tracks: “I came to this role passionate about serving my community. Now I feel like I’m just surrendering pieces of myself every day.”
Does that resonate with you?
The Scene: It’s 8:00 PM on a Tuesday. You’re finally sitting down to dinner with your family (your kids ate hours ago) when your phone buzzes. A council member wants your thoughts on a new policy proposal – right now. Your fork hovers halfway to your mouth as that familiar tension rises. You know you should protect your personal time, but saying “no” to elected officials feels like a political minefield.
Sound familiar?
