Municipal Leaders: Develop Faster, Lead Stronger, Build Better

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Episode 344 of The HaltingWinter Podcast
Brought to you by Tyler Technologies

What transforms an organization’s culture? Many leaders assume it’s a new strategic plan, a revised organizational chart, or a fresh set of values hanging on the wall.

Katelyn Zeits learned otherwise.

In Episode 344 of The HaltingWinter Podcast, Katelyn shares her journey from growing up on a Michigan dairy farm to becoming the first female County Administrator in Benzie County’s history. Along the way, she discovered that lasting culture change doesn’t begin with policies; it begins with people.

One of the most powerful moments in our conversation came when employees told her they had never stepped into the administrator’s office because they were afraid to. Rather than accepting that reality, Katelyn set out to build trust, strengthen relationships, and create a culture where people felt valued, connected, and empowered to serve.

We also discuss the importance of introducing young people to careers in local government, breaking down departmental silos, leading through collaboration, and why the future of public service depends on helping the next generation see local government as a place where they can make a meaningful impact.

If you care about organizational culture, leadership development, and building communities where people thrive, this is an episode you won’t want to miss.

Listen to Episode 344: Katelyn Zeits: Beyond the Corner Office


Tyler Technologies

This episode is sponsored by Tyler Technologies, the leader in empowering the public sector with software solutions that connect data, streamline operations, and improve service delivery. From AI to budgeting solutions, Tyler helps local governments build stronger, more resilient communities. Learn more at tylertech.com/winter →

The Municipal Leadership Development Circle (MLDC)

The MLDC is where local government leaders go to grow, together. It’s the fastest-growing leadership development community designed specifically for the public sector, now paired with a comprehensive 9-month Leadership & Culture Program for those ready to elevate their leadership and their organization. Learn more at haltingwinter.com/mldc →


The HaltingWinter Podcast celebrates and elevates the people who power local government. Through in-depth conversations with leaders from cities, counties, and communities of all sizes, host Seth Winterhalter explores the journeys, challenges, and innovations happening in municipal leadership across America.