Municipal Leaders: Develop Faster, Lead Stronger, Build Better
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As a city manager, you’ve felt it before: that moment in a council meeting when the quietest person in the room finally speaks and cuts through hours of circular discussion with unexpected clarity.
In this week’s MLDC book of the week, Susan Cain’s “Quiet: The Power of Introverts in a World That Can’t Stop Talking” examines why these moments happen and how municipal leaders can intentionally create more of them. Her work challenges the unspoken assumption that the best ideas come from the loudest voices in the room—a revelation with immediate applications for your council chambers, staff meetings, and community forums.