Municipal Leaders: Develop Faster, Lead Stronger, Build Better

The Leader’s Lens

Every week, you’ll get insights and actionable steps to help you navigate personal growth and professional success.

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The water main break happened at 2 AM on a Sunday. Within minutes, you were coordinating emergency response, managing media calls, and preparing community updates. Your leadership was decisive and effective—the crisis was handled well.

But here’s what you might not have realized: your emotional state during those critical hours didn’t just affect your own performance. It rippled through your entire emergency response team, influenced how staff communicated with affected residents, and shaped how your community experienced their local government during a moment of vulnerability.

This is the hidden power—and responsibility—of municipal leadership that most city managers never fully understand.